Privacy Policy

ReliefOlogist ("we," "us," "our") operates the reliefologist.com website, a free service that connects people looking for debt relief with a vetted debt-relief specialist who can review their situation. We are not a lender, a bank, or a law firm, and we do not settle or consolidate debt ourselves. This policy explains what information we collect, how we use it, who we share it with, and the choices you have.

By using our site or submitting a form, you agree to this policy. If you do not agree, please do not use our services.

Information you provide: when you use our request form we collect the details you enter, such as your name, email address, phone number, ZIP code, and information about your situation — for example, your approximate total unsecured debt and where you are today with your payments.

Information collected automatically: like most websites, we collect device and usage information (IP address, browser type, pages viewed, referring links) and campaign attribution parameters that tell us which advertisement or partner referred you. See our Cookie Policy for details.

Consent records: to document your consent to be contacted, we capture the time of your submission, the consent language you agreed to, and independent consent-certification tokens (for example, TrustedForm) that record how the form was completed.

We use your information to: match you with a debt-relief specialist who may be able to help; connect you with the specialist you choose to work with; contact you about debt-relief options consistent with the consent you gave; respond to your questions; improve our service; detect and prevent fraud; and comply with legal obligations.

Reviewing your options with a specialist does not by itself affect your credit score. We never sell your personal information.

Debt-relief specialist: your details are shared with the specific vetted specialist relevant to your request so they can contact you about your options — and, where you choose a specific specialist, only with that specialist. Your information goes to one specialist, not an auction.

Service providers: we use vendors that help us operate the service (hosting, communications delivery, consent certification, analytics, fraud prevention). They may process your information only to provide services to us.

Legal: we may disclose information when required by law, subpoena, or to protect our rights, users, or the public.

We never sell your personal information, and mobile opt-in data is never sold or shared with third parties for their own marketing purposes.

With your consent, ReliefOlogist and its partner debt-relief specialist may contact you by phone, email, or SMS about debt-relief options that may be a fit — even if your number is on a Do Not Call list. Consent is not a condition of any service or purchase.

Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help. Opting out of texts does not affect other ways we may contact you unless you tell us otherwise.

We use cookies and similar technologies for essential site functions, analytics, and campaign attribution. Our Cookie Policy explains what we use and how to manage it.

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information we handle, including encryption in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We retain personal information for as long as needed to provide the service, document consent as required by law and carrier rules, and meet our legal obligations — after which it is deleted or de-identified.

You may request access to, correction of, or deletion of your personal information at any time using the contact options on our site.

California residents: you have the right to know, delete, correct, and opt out of the sale or sharing of personal information under the CCPA/CPRA. We do not sell personal information. We will not discriminate against you for exercising your rights.

If you are located in a jurisdiction with additional privacy rights (for example, the EU/UK), we honor applicable access, rectification, erasure, and objection rights.

Our services are intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

We may update this policy from time to time. The "last updated" date above reflects the current version, and material changes will be posted on this page.

Questions or requests about this policy can be sent through the contact options listed on reliefologist.com, including any phone number or email shown in our site header and footer.